Privacy Policy

Last updated: 9/27/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email address, phone number)
  • Pattern designs and project files you upload
  • Usage data and analytics
  • Communication preferences

How We Use Your Information

  • To provide and improve our services
  • To process your pattern designs and generate layplans
  • To communicate with you about your account and our services
  • To provide customer support
  • To analyze usage patterns and improve our AI algorithms

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure cloud storage, and regular security audits. Your pattern designs are stored securely and are only accessible to you and authorized team members when necessary for support.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users.

Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your pattern designs and project files
  • Opt out of marketing communications
  • Request data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: jjiang@techthread.ai

Address: TechThread Privacy Team, [Your Address]